Tenant Overview

Looking for a new home can seem like a daunting task. Our job is to turn that daunting task into an enjoyable and easy process for our tenants.

Bookaroom.ie has 18 years experience renting properties, so we understand what you need from your new home. We know what questions to ask you so we can help you the best way we can.

The properties we offer to our tenants are high quality and we don’t rent properties in poor condition. Often landlords are requested to update or make improvements before we can advertise their property on our listings or arrange viewings.

The safety and comfort of our tenants is always a top priority for Bookaroom.ie. Because of this, we have a dedicated maintenance department that deals with any issues that tenants may have with their property. We provide tenants with a 24 hour emergency number that can be contacted outside office hours.

Our team has expert knowledge when it comes to renting properties and will always go the extra mile for you.

To make an appointment for viewing or enquiry call us on 051 85 81 82 or email – reception@bookaroom.ie and let us help you find your new home.

Download Tenant Information Sheet

I have rented through Bookaroom.ie for the last 7 years. The service I have received is second to none. The staff are always friendly and very helpful.
Ralph Blackmore – tenant at the Infirmary – September 2013

Renting - What You Need to Know


A security deposit is required prior to occupation of the rented property which is equivalent to one month’s rent. The deposit is held to cover any breakages, damages, or other tenant liabilities. At the end of the tenancy a rental agent or in some cases the landlord will inspect the property and assess any damages and deductions due.

The deposit cannot be used to cover rent.

The security deposit will be returned in full once the following is in order:

  • Property is thoroughly cleaned i.e. fridge, oven, etc
  • Proof that ESB and Gas Bills are nil or transferred to new address
  • No breakages and damages to the property.
  • All bins emptied, and rubbish and personal items removed.

Deposits will not be returned if you terminate the Letting Agreement before the lease expires

Holding Deposit

To hold the property you have selected you will need to pay a security deposit of at least one month’s rent. Once the tenancy goes ahead, the first month’s rent is due on collection of the keys within the office along with the following information.


  • Sign lease agreement in Bookaroom.ie office
  • Bring copy of Passport or Drivers Licence
  • Bring PPS number
  • Two written references required, employer, landlord, professional, bank. In the case of self employed individuals a tax clearance cert or letter from accountant is required.
  • Completion of tenant registration form in full.
  • One month’s rent and one month security deposit in full
  • Bank Details to arrange rent by standing order

We will help you with the following;

  • We will transfer the Electricity and Gas a/c into your name
  • Your weekly bin (waste) collection
  • Introduce you to our Insurance partners who will insure your contents for around €75. (they may change if you have lots of valuables)
  • Virgin Media television, broadband, and telephone account assistance.
  • Introduce to our tax partners to help you claim back expenses.
  • Arrange cleaning for you if you need this service.

Water Charges

Since the introduction of water charges, the bills will be in the name of the tenant. On moving in, Irish Water will be notified of the tenancy and a letter will be sent by Irish Water to the tenant requesting to set up payment.

Bookaroom.ie do not give out any tenants’ bank details.

I have enjoyed my stay in James Gate even though I had a few problems with the apartment the girls in Book a Room sorted them out for me.
Anna Maria – tenant 19 James Gate

Tenant FAQ's

Do I need to insure my personal belongings?

Tenants are responsible for their own contents insurance. It is the landlord’s responsibility to insure the building. We recommend all tenants to insure their personal items in the event of fire, water damage, or theft. Insuring your own personal belongings usually only costs around €75.

Who looks after the TV Licence?

The television licence applies to the occupier not the property, so a licence should be purchased from your local post office.

Are pets allowed in a property?

Usually no, however this really depends on the property you are renting and the landlord’s preference. Sometimes an extra security deposit can assist in making the arrangement possible.

Do I have to pay refuse (waste) charges?

Refuse charges are the responsibility of the tenant. We would be delighted to help you make an arrangement.

Do you accept rent allowance?

Yes once references are provided and social welfare have approved you for the rent amount advertised.

What happens if I break my lease?

The lease that you signed is for a fixed period, usually twelve months. If you decide to move out early for any reason you will forfeit your deposit as the landlord uses this as loss of rent.

Can I claim rent relief?

Irish citizens and foreign workers can claim tax refunds such as medical exp, rent relief, medical insurance and PRSI refunds. Contact www.taxback.com for a free assessment.

Furniture and Appliances

In most houses and apartments that we rent you can usually expect the following furniture and appliances; (but it is not guaranteed)


  • Beds and locker in each bedroom
  • Wardrobes
  • Mattress Protectors


  • Cooker
  • Fridge Freezer
  • Microwave (not always)
  • Washing Machine
  • Sometimes dishwasher & dryer (not always)
  • Cutlery, crockery and cooking utensils (not always)
  • Dining table & chairs

Living Room

  • Suite of Furniture
  • Coffee Table

In general you can expect a clean property with electrical, gas or oil heating. You can also expect furniture and appliances to be in good working order and good appearance. We recommend our landlords present their property well and that it is fresh and clean.

If you require any further information, please do not hesitate to contact a member of our staff who will be happy to assist you.

Dear Book A Room staff, Thank you for your professional and charming assistance these past three months. I will contact you again when back in the area.
Angelo Manneke Grazioli (Shandon Court)